Are not included in the passage fare. The ship provides self-services, restaurant, snack-bar and duty free shop.
Only one child (up to 4 years) each family travels free (he has not the right to any accommodation on board) - children up to 12 years of age have a 50% reduction on fare.
OPEN DATE TICKETS
Open date tickets are valid for the year of issue. Passengers holding open date ticket should have to make the reservation in advance, especially in July and August, as no guarantee is given for availability of last minute cabin or car space. For such tickets the fare is calculated on the basis of "Low Season Return", passengers being obliged to pay any difference in case they travel during "Mid" or "High" season or when changing their accommodation.
CANCELLATIONS AND REFUNDS
You can find the cancellation policy of the ferry company under Changes & Cancellations in our Customer Support pages.
Additionally to the cancellation fees held by the ferry company, Greekferries Club charges an additional 10% fee from the refundable amount.
LOSS OF TICKET
LOSS OF TICKET
The loss of tickets must be immediately referred to the issuing agency indicating all details, name
of passengers, date of purchase, etc. Replacement of ticket cannot be issued without payment of corresponding fare. Refund can be done only in the end of the year provided that the lost ticket has
not been used.
Kennels are provided for pets on the deck. Pets are not allowed inside the ferry (cabins or common areas). Owners are responsible for their pet's meals and hygiene and must be able to provide an international vaccination certificate for their pet.
All the departures hours are indicated in local time.
The ship schedule could change or be cancelled without prior notice. In that case, the Company will provide other maritime transportation or, if this is not possible, will authorize the refund in full. No other claims will be accepted by the Company.
Passengers already booked, with or without their own car, must report to the Company's port agents at
least two hours before scheduled departure, otherwise the reservation can be considered cancelled and
their places awarded to the passengers on waiting list.
CAMPING ON BOARD
"Camping on board " is available from 1st April until 31st October. For Safety reasons the use of propane
gas or other combustibles for cooking or heating is strictly forbidden during the trip.
THE COMPANY KEEPS THE RIGHT TO ADD, TO THE FARE PUBLISHED ON THIS SITE, A "BUNKER SURCHARGE" THAT WILL BE, EVENTUALLY, COLLECTED AT THE MOMENT OF THE EMBARKATION FORMALITIES.
Unexpected cease of operations by the ferry company
In order to secure your reservation, Greekferries Club S.A. is requested to settle all payments for confirmed bookings immediately, regardless of the date of travel.
In case the ferry company you are scheduled to travel with ceases its operations due to reasons of debt, accident, bankruptcy or other, the ticket value will be refunded as long as Greekferries Club S.A. receives the equivalent reimbursement from the ferry company itself or any other public or private organization. In any other case, Greekferries Club S.A. is not liable for any refund towards the client.